How it works
Our driver will come to your place
We'll send an ETA one or two days before
We'll bring you some, along with packing tape
We'll return your items when you return to Uni
We'll safely store your items all summer
All items are stored locally with 24 hour security
Not sure when you will return? Just let us know a week or so in advance
How does it work?
Once you book online we deliver boxes to your address, let you pack them, and then collect them at the time selected when booking. Thereafter the boxes are transferred to a secure storage facility to be stored during the summer. We then return the boxes during Freshers' Week.
How many boxes should I order?
On average, our customers use around 6 boxes (a mixture of small and large) plus a suitcase or two. We recommend that you order more boxes than needed as you only pay for what you use. Also be aware of our weight restrictions - so it is often a good idea to have spare boxes that you can use to distribute weight if necessary.
How does payment work?
Is insurance included?
Are there any fees for boxes that are too heavy or overpacked?
Is it possible to access my things during the summer?
Is it possible to get my items delivered early?
What happens if I am unable to collect my things during Freshers’ Week, or if I forget to collect them?
Do I need to be in when my items are collected/returned?
No, you don't need to be present when we collect your items. If you are in halls of residence we will collect your items from reception so that you don't have to wait around for us! Alternatively, if you're not in halls, we are happy to leave your items with a delegated flatmate.
What is included in the price?
The prices that you see include the delivery of empty boxes (if needed), collection of items, storage for the whole Summer, and the return of items during Freshers' week. We also include duct tape for sealing your boxes.
I have my own boxes, can I use those?
Of course, just select the option 'I'm using my own boxes' under 'empty box drop off date' when booking online.
Can I store items other than boxes/suitcases/trunks?
Of course. Measure the item, and select whichever product it most closely resembles in size. Then send us an email with some more details.
What are the collection and return dates?
For St Andrews and Edinburgh the collection dates are in May, and the return dates are in September, with our 'summer period' being from May until September. In Durham, the collection dates are in June, and the return dates are in September/October.
What if I don't know my return date or address yet?
Don't worry, simply select any date at checkout for your return date, and input your collection address for the return address. We email all students over the summer to confirm return dates and addresses! These can be changed at any time by emailing us.
What if I need my things collected before May?
This is not a problem - we are already collecting boxes now, though please note collections made before May are subject to an additional £40 fee.
Got a question for our team?
Contact us on any of the following, or leave a message via the contact form and we'll be in touch as soon as we can!
"I really recommend this storage option. These guys are understanding and they try to flexibly adjust to your needs to provide the best experience. Definitely the cheapest option for students and the boxes come for free too!"
— Rue, Edinburgh University